In a medical emergency
call 0413-2290020

MAIL - All mail, fax messages will be delivered to you by hospital staff during non-visiting hours only in the rooms and not in Intensive care unit (ICU) or Intensive Coronary Care Unit (ICCU).

NEWS Paper - A copy of the daily newspaper will be delivered to your room. You are requested to requisition the same with the nurse on duty. This will be at an additional cost.

Dietary Services - Food is an important part of the service rendered. The hospital's dietician personally supervises the menu along with the patient cosultant. The food has a balance of carbohydrate, protein and fat. The hospital does not permit food from outside. Patient's attendant can have their meals at the cafeteria situated on the Ground floor. Food is not permitted in the room for the attendant.

The meal service timing for the patients is as follows:


Early Morning Tea
Mid morning
Evening tea
Bed Time

6:00 am – 7:00 am
7:30 am – 8.30 am
10:00 am – 11:00 am
12.30 pm – 1.30 pm
3.30 pm – 4.30 pm
7:30 pm – 8:30 pm
9:00 pm – 10:00 pm

You are requested to have the meals at the designated time to avoid inconvenience

Medical Treatment – Your consultant doctor at Eastcoast Hospital is responsible for your treatment while you are in the hospital. Your doctor will recommend the diagnostic tests, medication, diet and other treatment.

Nursing Care - Our nursing staff will attend to you after admission to the ward. Nursing staff will familiarize you with the room, the bed head panel switches and the Nurse Call device. In case you need to call the nurse please use the nurse call device. In case you have specific nursing needs please inform the Nurse Executive of the floor

Pharmacy - Your medications will be prescribed by your doctor. It will be provided by the hospital pharmacy which is open 24 hours. The pharmacy is staffed by a registered pharmacist. Hospital policy does not permit medicine to be sourced from outside.

Duty Doctors - Qualified and well trained doctors are available in the hospital. They report to the Consultant and update them on your general conditions. They will take rounds to monitor and assess your progress. Duty doctors only follow the orders given by your consultants. They will attend to you in case of emergency.